1 - Questions people ask before buying
your files compatible with Windows software ?
they work with Word, Office, Powerpoint, etc ?
I use your software on an Apple Mac ?
the images comply with current UK legislation ?
work in the NHS. Do you provide the special HTM65 symbols ?
I change the size of an image ?
have both a monochrome laser printer and a colour inkjet. Can I print the colour
images on the laser printer ?
I use it to make transit labels for chemicals ?
writing a book. Can I use the images as illustrations ?
put all out data sheets on the Internet. Can we use your illustrations ?
I put the files on a network ?
I have a copy to try out ?
I change the text caption on a sign?
|Section 2: Troubleshooting
can't open your sample files (1)
can't open your sample files (2)
have a modern "for Windows" word processor, but I canít import the
picture looks OK on the screen, but when I print it looks blotchy and
Are your files compatible with Windows software ?
Yes. We supply files in
WMF format which is the native file format for this type of graphic in
Windows. WMF stands for "Windows Meta File". You won't be able to see thumbnail previws of the images.
However there is an
efficient work-around for this which is simple and involves no
cost. There is a very good third-party image viewer available
called "Faststone". You can download it free from
We put a short
video on Youtube to show some of the things it does and you can see
this by clicking here.
(opens in a new window or tab).
Will it work with Word, Office, Powerpoint, etc ?
Almost certainly yes,
unless you have very old software, (for example, WordPerfect 5.1 used
to be very popular). Old DOS based programmes are unlikely to print
graphics, even if you are run them from within Windows. Feedback from
our customers shows that the overriding majority now use Word and
Powerpoint, or their open-source equivalents.
Can I use your images on an Apple Mac ?
Probably. Our CDs are
written in ISO or Joliet format, so the Mac should have no problem
reading the data. Interpretation is another matter. While most modern
Mac software will read, display and print WMF files correctly,
(1) you might have to use the "Import" feature of your software rather
then the "Open" command
(2) you may not be able to see thumbnail previews of the files when you
open folders on the desktop; youíll have to look in the Rivington
Designs manual or use a third-party viewer to find out what each file
Do your images comply with current UK legislation ?
We have to give a
qualified answer on this. Itís more accurate to say that our aim is to
allow YOU to comply.
Despite what we may think, Health & Safety legislation does not
change all that quickly. Rivington Designs usually anticipates
forthcoming changes and we put the relevant symbols into our products
before they become law. However, and this is an important point, WHEN
THE DESIGN OF A SYMBOL CHANGES, WE DONíT ALWAYS TAKE THE OLD SYMBOL OUT.
This is because we have lots of customers in the safety training
business who need both the old and new versions.
In summary, youíll probably find the image youíre looking for,
somewhere in our products, but donít consider anything you get from
Rivington Designs as authoritative information on what is currently
compliant and whatís not.
I work in the NHS. Do you provide the special HTM65 symbols ?
Can I change the size of an image ?
A feature of the WMF
format files we supply is that they can be enlarged to any size that
you can print without significant loss of detail. The Bitmap files we
include are intended for website use, and enlargement is not normally
I have both a monochrome laser printer and a colour inkjet. Can I print
images on the laser printer ?
While thereís no
technical reason why you shouldnít print a colour image on a monochrome
printer, the results are sometimes poor; black on a yellow background
prints OK, black on a red background is usually unreadable. Other
colour combinations fall somewhere in between. However, all Rivington
Designs images are supplied in colour AND in optimised grey-scale,
where relevant. For best results, use the grey-scale versions on
documents that need to be laser printed or photocopied.
Can I use it to make transit labels for chemicals ?
Maybe. From a design
point of view, our Hazard Label Symbols package should contain hazard
markings compliant with international legislation, and you should be
able to use these to design the label of your choice. The reason that
we give a qualified response to this question is that IMO regulations
require a transit label to withstand three months immersion in sea
water. Be sure your printing technology is up to this before proceeding.
Iím writing a book. Can I use the images as illustrations ?
Yes, provided they appear
only in print.
We put all out data sheets on the Internet. Can we use your
Starting with Version
6, we have included anti-aliased, full colour bitmap
of all our images. These are licenced for use on the internet provided
they are used only in reasonable numbers and only in support of
intellectual content provided by the licencee, (you, when youíve bought
the package). The web site must contain an acknowledgement of our
copyright. With the introduction of this feature, our licence terms now
specifically prohibit the use of WMF files for this purpose.
Can I put the files on a network ?
Yes, provided your
network administrator can limit their use to only one workstation per
Will you lend me a copy of your software to try out ?
Designs has a policy of describing its products exhaustively in
promotional material. We do this so that you will know exactly what you
are buying, before you place an order. We have placed on this website
displays of ALL the symbols in ALL of the products offered by Rivington
Designs, so you should be able to satisfy yourself that the content is
appropriate for your needs.
To address compatibility issues, we offer a free download of a small
number of WMF files taken from our products (Rivington.ZIP). You are
invited to try these on your own machine; print them off and assess the
In this way you can satisfy yourself that the content and quality of
our products is what you are looking for, every bit as well as if you
had the actual product(s) in your possession.
In other words, no. If you want to download the samples, Click
Can I change the text caption on a sign?
Yes, but a word-processor
like Word or OpenOffice
is not the best tool to do it. However, most people have a presentation
Powerpoint or it's open-source equivalent and these have more than
enough capabilty to allow you to change a text caption with ease. We've
put a short video tutorial on Youtube to show you how it's done. Click
to see it. (Opens in a new window or tab.)
|Section 2: Troubleshooting
I can't open your sample files (1)
"I look at your samples directory in Explorer or
My Computer, I double-click one of the files, and nothing happens"
The symbols in Images
for Industry products are not really programmes, they do not
contain executable code, and you can not "run" them from Explorer. It
is more accurate to consider them as DATA, for inclusion into another
programme, usually a word-processor or graphics package.
What you have to do is start up Word or PowerPoint, or something
similar, then use the command sequence "Import, Picture". More detailed
instructions are included in the "Technical" pages of this website.
I can't open your sample files (2)
"I start up Word, then I try to open one of the
sample files, and I get a screen full of gibberish. Whatís wrong?"
What's happening is that
your word processor is trying to interpret the file as a Word letter or
document, and it isn't, it's a picture. Instead of using the "open"
command, start a blank document, then use the commands "Insert,
Picture", (in Microsoft Word), or the equivalent command sequence for
the word processor you are using. If you donít know the correct command
sequence, load up the word processor, select "Help", then use the
"find" facility to find the term "graphics". Read what it says then try
If you are using Word, see the "Technical" pages of
I have a modern "for Windows" word processor, but I canít import the
"I use the command sequence Import,
Picture, From File, I look at the samples directory, I tell
Word to look for All Files, and I still can't get
your images in."
The most common cause of
this is an incomplete installation of the word processing software.
When someone installs software in Windows, the installation wizard
commonly offers three different types of installation. These might be
called "Full, Typical, Minimum" or "Full, Custom, Laptop". If you (or
your IT people), selected the "minimum" or "laptop" options, you might
not have installed the software modules needed to interpret graphics
files. These modules are called "Graphic Import Filters".
Back up your files, find the installation disc for your word processing
software and run the Setup programme again. Better still, get the IT
people to do it.
The picture looks OK on the screen, but when I print it looks blotchy
If you want to create a
document that will subsequently be printed, use the files in the
subdirectories named "Colour" or "Grey". Do not use the files in the
Bitmaps subdirectories, since the images may look fine on the screen,
but will not print correctly.
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